Frequently Asked Questions

Where are NovaLuma products made?

All NovaLuma formulations are proudly manufactured in the USA in an FDA-registered, cGMP-certified facility using globally sourced ingredients.

Is the Ultra Firm & Lift Neck Cream fragrance-free?

Yes. Our formula is 100% free from synthetic fragrances and essential oils, making it suitable for sensitive and mature skin.

How long does it take to see visible results?

Skin feels deeply hydrated immediately upon application. Visible improvements in neck firmness, smoothness, and jawline contour typically appear within 4 to 6 weeks of consistent twice-daily use.

Will the cream stain clothing or feel sticky?

No. The fast-absorbing emulsion is engineered to sink cleanly into the skin within seconds without leaving greasy or sticky residue on collars.

How do I manage or cancel my subscription?

You can modify your delivery schedule or cancel your subscription at any time with zero fees by emailing info@novaluma.us.