Privacy Policy

Effective Date: November 2026

PMRASYSTEM LLC ("NovaLuma," "we," "our," or "us") respects your privacy and is committed to protecting your personal data.

1. Information We Collect

When you visit novaluma.us, place an order, or join our waitlist, we collect your name, shipping/billing address, email address, phone number, and order history. Payment card details are processed securely through Stripe and are never stored on our servers.

2. How We Use Information

We use your data strictly to fulfill orders, send shipping updates, process subscriptions, and respond to customer support requests.

3. Data Sharing

We never sell your personal information. Data is shared only with trusted service providers (such as Stripe for payment processing and US fulfillment partners for shipping).

4. Your Rights & Contact

You may request access to, correction of, or deletion of your personal data at any time by emailing info@novaluma.us.